Privacy Policy

Zoe Bailey Floral Design ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website, [www.zoebaileyflowers.co.uk](www.zoebaileyflowers.co.uk) (the "Site").

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please refrain from using our services.

1. Information We Collect

When you visit the Site, we may collect certain information about your device, browsing actions, and patterns, including:

- Personal Information: This includes details such as your name, email address, delivery address, payment information, and phone number, which you provide when you make a purchase or fill out forms on the Site.

- Automatically-Collected Information: As you navigate our Site, we automatically collect certain technical data, including your IP address, browser type, time zone, and the pages you view.

2. How We Use Your Information

We use your personal information for the following purposes:

- To process and fulfil your orders.

- To respond to your enquiries and provide customer support.

- To improve and optimise the performance of our Site.

- To send you marketing communications, if you have opted in.

3. Sharing Your Information

We will not share, sell, or rent your personal information to third parties without your consent, except:

- To service providers who help us run our business (e.g., payment processors, delivery services).

- To comply with legal requirements, such as a court order or legal process.

- If Zoe Bailey Floral Design is involved in a merger, acquisition, or sale of assets.

4. Data Security

We take reasonable precautions to protect your information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

- Access and request a copy of the personal data we hold about you.

- Correct or delete your personal information.

- Withdraw your consent to receive marketing communications at any time.

To exercise any of these rights, please contact us at: info@zoebaileyflowers.co.uk

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please review this policy periodically to stay informed of any updates.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: info@zoebaileyflowers.co.uk